Call now for a free quote!
9am - 7pm, 7 days
What our customers say...
- Leon Moulton Pty Ltd (Prahran)
"We have always found Andrew's consultancy very helpful and recommend his services to other businesses."
- Jesse (Cheltenham)
"Very reliable, great service and a good price! I had computer issues other repair companies could not fix. The Internet Guys go out of their way to make sure you're happy. Always on time and have a very professional yet kind presence."
* Surcharge may apply on credit cards
Frequently Asked Questions (FAQ)
Below are some of our frequently asked questions. If you have a question not answered here, give us a call or enquire via our contact form.
- Do you have a call out fee or any hidden costs?
- If you can't fix the issue, will you still charge me?
- What are your rates?
- I am outside of your service area, can you still help me?
- I need a service that you don't have listed
- Do you service businesses too?
- Do you offer afterhours and weekend service?
- Do you service Apple computers (iMacs & MacBooks)?
We offer free call out within our standard service area and do not add GST to quoted hourly rates. There are no hidden fees; we are always honest and upfront.
We have a no fix, no charge policy. That means, if we are not able to fix the issue, you will not be charged. Note that some exceptions do apply.
Call out fee and hourly rates may vary slightly depending on your location. Call us now for a free quote or enquire via our contact form.
If you are outside of our service area, we are still happy to help you, but you may be charged additional travel charges. If you are not sure if you are in our service area, call us to check!
Our website lists only a few of the services we offer. If it's to do with computers, we can probably help! If you are not sure, call us to check!
Absolutely! We have experience working with business software such as QuickBooks, MYOB, Word, Excel and Outlook. We are also experienced in setting up office networks and cost-effective backup & file sharing solutions. So from home office to small or medium business, we can solve your computer issues.
Yes! In fact, we specialise in afterhours service. We can come to you in the evening or on the weekend, so you don't have to take the day off work to get your PC or Mac fixed.
Yes - we can assist with any issues relating to software, networking and Internet. We can also fix hardware issues, such as a faulty hard drive or a memory upgrade. However, some hardware issues can only be fixed at an Apple store. If you are not sure what your issue relates to, feel free to give us a call to discuss.